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Blake, Holly; Somerset, Sarah; Mahmood, Ikra; Mahmood, Neelam; Corner, Jessica; Ball, Jonathan K; Denning, Chris
Workforce experiences of a rapidly established SARS-CoV-2 asymptomatic testing service in a higher education setting: A qualitative study Journal Article
In: Int. J. Environ. Res. Public Health, vol. 19, no. 19, pp. 12464, 2022.
Abstract | Tags: careers, COVID-19, employability, higher education, SARS-CoV-2, universities, workforce
@article{Blake2022-sv,
title = {Workforce experiences of a rapidly established SARS-CoV-2
asymptomatic testing service in a higher education setting: A
qualitative study},
author = {Holly Blake and Sarah Somerset and Ikra Mahmood and Neelam Mahmood and Jessica Corner and Jonathan K Ball and Chris Denning},
year = {2022},
date = {2022-09-01},
journal = {Int. J. Environ. Res. Public Health},
volume = {19},
number = {19},
pages = {12464},
publisher = {MDPI AG},
abstract = {The aim of the study was to explore workforce experiences of the
rapid implementation of a SARS-CoV-2 asymptomatic testing
service (ATS) in a higher education setting during the COVID-19
pandemic. The setting was a multi-campus university in the UK,
which hosted a testing service for employees and students over
two years. Qualitative semi-structured videoconference
interviews were conducted. We contacted 58 participants and 25
were interviewed (43% response rate). Data were analysed
thematically. The analysis produced four overarching themes: (1)
feelings relating to their involvement in the service, (2)
perceptions of teamwork, (3) perceptions of ATS leadership, (4)
valuing the opportunity for career development. Agile and
inclusive leadership style created psychological safety and team
cohesion, which facilitated participants in the implementation
of a rapid mitigation service, at pace and scale. Specific
features of the ATS (shared vision, collaboration, networking,
skills acquisition) instilled self-confidence, value and
belonging, meaningfully impacting on professional development
and career opportunities. This is the first qualitative study to
explore the experiences of university employees engaged in the
rapid deployment of a service as part of a pandemic outbreak and
mitigation strategy within a higher education setting. Despite
pressures and challenges of the task, professional growth and
advancement were universal. This has implications for workforce
engagement and creating workplaces across the sector that are
well-prepared to respond to future pandemics and other
disruptive events.},
keywords = {careers, COVID-19, employability, higher education, SARS-CoV-2, universities, workforce},
pubstate = {published},
tppubtype = {article}
}
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